2.1     Client Involvement Policy

2.2     Person Centred Care

(See also  Care Certificate Standard 5 Person Centred Care)

2.3   Suitable environment and equipment  see below

2.3a   Accommodation Information

2.3b   Meadow Court Guide Brochure

2.3c   Your Tenancy Explained

2.4    Dementia Policy and Procedure

(See also Care Certificate Standard 9, ‘Knowledge Sets‘ webpage)

2.5  Activities Chart

2.6 Training included in this web site

• Training Files
• Appraisals
• Certificates
• Qualifications

2.7      Continuous Professional Development Policy  

2.7a   Continuous Professional Development Flowchart

2.8     Complaints, Concerns, Suggestions Policy

2.8a    Complaints Form

2.8b   Complaints Procedure

2.8c    Concern-Suggestion Form

2.8d   Compliments Procedure

2.10a  Supervision Appraisal (1)

2.10b  Supervision Appraisal (2)

2.10c  Long Appraisal

2.10d Joint Appraisal

2.10e Self Appraisal

2.10f  Upward Appraisal

2.10g  Improvement Appraisal

210h  Short Appraisal

2.10i  Leaving Appraisal